The Effect of Organizational Flexibility on Job Burnout: A Field Study at Al-Kuwaifiya Hospital for Chest Diseases and Tuberculosis

Abstract

This study aimed to examine the effect of organizational flexibility, encompassing strategic, operational, and tactical flexibility, on job burnout among medical and allied medical personnel at Al-Kuwaifiya Hospital for Chest Diseases and Tuberculosis in Benghazi, Libya. It also sought to assess the levels of organizational flexibility and job burnout. The study adopted a descriptive-analytical approach and employed a questionnaire to collect data from a sample of 108 respondents. The collected data were analyzed using SPSS software. The findings revealed a low level of organizational flexibility, with a mean score of 2.477. Operational flexibility ranked first, followed by strategic flexibility and tactical flexibility. Meanwhile, job burnout was found to be at a moderate level, with a mean score of 3.334. Multiple regression analysis indicated that the dimensions of organizational flexibility had a statistically significant overall effect on job burnout. The findings further revealed statistically significant negative effects of both tactical and strategic flexibility on job burnout, with tactical flexibility exhibiting the largest absolute standardized regression coefficient. In contrast, operational flexibility did not demonstrate a statistically significant independent effect when all three dimensions were examined simultaneously. However, simple regression analysis revealed statistically significant negative relationships between each dimension of organizational flexibility and job burnout when examined separately. Based on these findings, the study recommended strengthening organizational flexibility practices, particularly tactical and strategic flexibility, by improving administrative policies and procedures, delegating authority, enhancing decision-making mechanisms, and promoting coordination among departments. The study also emphasized the importance of developing operational flexibility, organizing work schedules, and ensuring a balanced distribution of workloads, which may contribute to reducing job burnout and improving the work environment